Privacy Policy
Updated February 18, 2025This Privacy Policy explains how Locker 2.0, Inc. (“Locker,” “we,” “us,” “our”) collects and processes information from users of our website, software applications, and online services (collectively, the “Services”), including the Locker browser extension (“Extension”) and our website at www.wantlocker.com (“Site”).
It outlines the information we collect during your use of the Services and how we use it. Your use of the Site and Services is subject to this Privacy Policy and our Terms of Use.
This policy does not apply to third-party services, sponsors, advertisers, or partners that may collect information during your use of their services. Please review their privacy policies to understand their practices.
By using the Services, you agree to this Privacy Policy. If you do not agree, please discontinue use. Continued use after updates signifies acceptance of the changes.
We may update this Privacy Policy periodically. For material changes, we will notify you via email or post a notice on our website. Please review this policy regularly. Terms not defined here have the meanings set forth in our Terms of Use.
1. TYPES OF DATA & COLLECTION METHODS
We may collect the following categories of information from you when you use our Services:
Personal Information: Name, email address, phone number, mailing address, birth date, and account credentials.
Demographic Information: Age, gender, and location data (e.g., zip/postal code).
Behavioral Data: Information about your interactions with our Services, including preferences (e.g., clothing sizes), saved items, browsing behavior, and purchase history.
Device Information: Details about the device you use to access our Services, such as IP address, browser type, operating system, and unique device identifiers.
If demographic or behavioral data is combined with your Personal Information, we will treat the combined information as Personal Information.
A. Voluntary Submission
Use of the Services: Locker collects information you share directly with us when using the Site, Extension, or other Services. You may provide your name and email to set up an account, which allows you to create and customize collections, view personalized recommendations, and connect with other users. You may also share information when creating or editing collections, saving or sharing merchandise, referring others to Locker, or following stores or brands. All collected data is actively submitted by you through the applicable Service.
Forms, Help Requests, and Registrations: When you request information or interact with customer service, we may collect data such as your name, email, mailing address, phone number, and details related to your inquiry.
Updating or Removing Personal Information: To correct, update, or remove your Personal Information (e.g., a changed zip code), contact us at info@wantlocker.com. We will make reasonable efforts to accommodate your request.
B. Automatic Collection
We may collect and store non-Personal Information about your use of the Services. This information, used in aggregate for purposes like generating statistics, marketing plans, customizing content, and improving the Services, may be shared with affiliates, licensees, and partners. For more details, see “Information We Collect Automatically As You Access and Use the Services” below.
C. As Required by Law; In the Event of a Sale
Locker may disclose Personal Information in special cases, including: (1) to identify or take legal action against someone causing harm or interference; (2) when required by law; (3) during a company acquisition; (4) to address threats to personal safety; and (5) to ensure compliance with policies and laws or to gather feedback.
D. As Necessary to Provide the Services to You
Locker may share Personal Information with third parties, such as email providers, hosting services, data managers, survey providers, and fraud prevention services, to perform specific functions. These parties are permitted to use the information only as necessary for their services.
Some third-party providers, like payment processors, have their own privacy policies regarding the Personal Information we provide for transactions. We recommend reviewing their policies to understand how your data is handled. Note that these providers may operate in jurisdictions with different data protection laws, and your information may be subject to those laws if you proceed with their services.
2. HOW WE USE YOUR DATA
We may use the information we collect, including Personal Information and behavioral data, to:
- • Provide personalized content, recommendations, and offers based on your preferences and behavior.
- • Analyze usage patterns to improve our Services and develop new features.
- • Conduct marketing and promotional activities, subject to your consent where required by law.
- • Ensure compliance with applicable legal requirements, including those related to cross-border data transfers.
Non-Personal Information, such as aggregate statistics, demographic data, and Usage Information, may be shared with third parties, including advertisers, content providers, and analytics providers. Information may also be shared as disclosed at the time of collection or as outlined in this Privacy Policy.
3. LEGAL BASIS FOR PROCESSING PERSONAL INFORMATION
We process your Personal Information based on the following legal grounds, as required under the General Data Protection Regulation (GDPR) and the UK GDPR:
Consent: We process your Personal Information based on your consent when you opt in to receive marketing communications or personalized recommendations. You may withdraw your consent at any time by adjusting your account settings or contacting us.
Performance of a Contract: When processing is necessary to fulfill a contract, such as providing access to our Services, processing orders, or responding to your inquiries, we rely on this legal basis.
Legitimate Interests: We process your Personal Information based on our legitimate interests, provided these interests do not override your rights and freedoms. Examples include improving our Services, fraud prevention, and ensuring network security. You may object to processing based on legitimate interests at any time by contacting us.
Compliance with Legal Obligations: We process your Personal Information when it is necessary to comply with a legal obligation, such as record-keeping for tax purposes or responding to valid legal requests.
4. WHO PROCESSES YOUR DATA
We engage with third-party service providers to deliver our Services efficiently. These providers may process Personal Information on our behalf. Examples include:
Cloud Hosting: Google Cloud – for secure storage and data management.
Email Communication: Klaviyo – for managing and sending emails.
Business Intelligence: Metabase – for data analysis and insights.
Analytics and Advertising: Google Analytics – for tracking website usage and performance.
Each third-party processor is contractually obligated to handle your data securely and in compliance with applicable privacy laws.
5. DATA RETENTION
We retain your Personal Information only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. After the applicable retention period, your data will either be securely deleted or anonymized.
| Type of Data | Retention Period |
|---|---|
| Account Information | Retained for as long as your account is active or as needed to provide you with Services. |
| Marketing Data | Retained until you opt out or withdraw consent. |
| Backup Data | Retained in our secure backup systems for up to 12 months, after which it is securely deleted. |
You may request deletion of your Personal Information at any time, subject to legal or regulatory obligations, by emailing us at info@wantlocker.com.
6. MANAGING YOUR DATA
We’ve made it easy to opt out of Locker’s Services at any time.
You can always adjust your personal settings regarding what information you share with Locker and how Locker communicates with you by going to your account page and clicking on the relevant headings. Please note that limiting the information you offer to provide may impact Locker’s ability to provide certain Services to you.
If you want to uninstall the Extension, we have instructions for doing so on the Site. For additional assistance, you can contact our support team at info@wantlocker.com.
If you would like to delete your Locker account, you can always ask us by emailing info@wantlocker.com.
Depending on your location, you may have additional rights under applicable privacy laws:
Residents of the EEA and UK: You have the right to access, correct, or delete your Personal Information, as well as the right to data portability and the right to restrict or object to processing. You may also withdraw consent for processing where consent is the legal basis.
Residents of Canada: You have the right to access your Personal Information and request corrections if necessary. You may also withdraw consent for the processing of your Personal Information at any time.
Residents of Australia: You have the right to request access to and correction of your Personal Information. Complaints regarding our handling of your Personal Information can be directed to info@wantlocker.com. If we cannot resolve your complaint, you may contact the Office of the Australian Information Commissioner (OAIC).
7. OPTING-OUT
To manage your Personal Information and communications preferences, you may opt out of the following services:
| Service | How to Opt-Out |
|---|---|
| Email Newsletters | Follow the opt-out instructions in our emails. Transactional communications related to your use of our Services will still be sent. |
| Member Directory Information | Request removal of your Personal Information from our member directory by emailing info@wantlocker.com. |
| Third-Party Sharing | To stop sharing your Personal Information with third parties, contact us at info@wantlocker.com. |
We may delete certain records containing your Personal Information as part of routine record-keeping and are not obligated to retain them indefinitely. Note that complete removal may not always be possible due to backups and other technical limitations.
For all requests, please allow up to 10 days for processing.
8. INFORMATION WE COLLECT AUTOMATICALLY
When you use our Services, we, along with third-party advertisers, content providers, and service providers, may use various technologies such as cookies, web beacons, and embedded scripts to collect information about how the Services are accessed and used (“Usage Information”).
Usage Information may include:
- • Browser type, operating system, pages visited, time of access, and referring/exit pages
- • Device details such as make, model, IP address, or unique Device Identifier (a number automatically assigned to your device).
- • Physical location information provided by some mobile service providers.
A. Technologies We Use
We use these technologies to improve and personalize your experience with the Services:
| Technology | Description |
|---|---|
| Cookies | Small data files placed on your device to remember preferences, track visits, and enhance functionality. Disabling cookies may impact certain features. |
| Web Beacons | Invisible images or code (e.g., 1x1 GIFs) used to track activity, such as email opens and content views. |
| Embedded Scripts | Temporary programming code that tracks your interactions with the Services, such as links clicked. |
| Other Technologies | Includes any tools or methods used to collect and analyze Usage Information or deliver personalized content. |
While we use the term “cookies” for simplicity, it encompasses all these technologies.
B. Purpose of Collection
We collect and use Usage Information to, among other things, improve functionality of the Services, analyze interactions for personalized content, manage system operations, and gather demographic insights.
C. Consent and Control
By using the Services, you consent to the use of cookies and related technologies. Most browsers allow you to manage cookie settings, including notifications and refusals. However, refusing cookies or related technologies may affect the functionality or display of the Services.
For users in the EEA, UK, and Australia, we obtain your consent before placing non-essential cookies on your device. You can manage your cookie preferences at any time through your browser settings or by contacting us at info@wantlocker.com.
D. Data Linking
These technologies may enable us to link your usage of the Services with other information about you, including Personal Information, to better tailor your experience.
E. Cookie Consent and Management
For users in the European Economic Area (EEA), the United Kingdom (UK), and Australia, we obtain your consent before placing non-essential cookies or similar technologies on your device. You can manage your cookie preferences at any time through our cookie management tool, accessible on our website.
We use the following types of cookies:
Essential Cookies: Necessary for the operation of our Services (e.g., to enable account login).
Analytics Cookies: Used to understand how users interact with our Services and improve them.
Marketing Cookies: Used to deliver personalized advertisements based on your browsing behavior.
9. CORRECTING, AUGMENTING OR DELETING YOUR INFORMATION
You can update or delete the information you’ve provided by logging into your account. To request a copy of your Personal Information, ask us to delete it, or for assistance updating it, email info@wantlocker.com. Please note, deleting all your information may result in account cancellation.
10. CROSS-BORDER TRANSFERS
Your Personal Information may be transferred to and processed in countries outside of your place of residence, including the United States, Canada, the United Kingdom, Australia, and other jurisdictions where we or our service providers operate.
For users in the EEA and UK: We rely on the following safeguards to ensure that your data is adequately protected when transferred outside the EEA and UK:
- • Standard Contractual Clauses (SCCs): We have implemented SCCs approved by the European Commission to govern the transfer of Personal Information to our service providers in jurisdictions without an adequacy decision.
- • Additional Safeguards: Where necessary, we implement supplementary technical and organizational measures, such as data encryption and strict access controls, to enhance data protection.
- You have the right to request a copy of the safeguards we use for cross-border data transfers by contacting us at info@wantlocker.com.
- For users in Australia: We take reasonable steps to ensure that any overseas recipients of your Personal Information will handle it in a manner consistent with the Australian Privacy Principles (“APP”s). If this is not possible, we will seek your consent before transferring your data overseas or rely on another exception under APP 8.
- For users in Canada: Your data may be processed outside Canada in jurisdictions with different data protection laws. In such cases, we ensure that contractual or other safeguards are in place to protect your information.
11. WHERE WE STORE AND PROCESS DATA
We store data in the United States and may have contractors and employees in locations worldwide, including Asia and the European Economic Area.
12. POLICIES FOR KIDS (INDIVIDUALS UNDER 13 YEARS OF AGE)
The Services are not directed to children under the age of 13 in the United States. In Canada, the United Kingdom, and Australia, the Services are not intended for users under the age of 16 without parental consent.
If we learn that we have collected Personal Information from a child under the applicable minimum age without verifiable parental consent, we will delete that information promptly. Parents who believe that their child has provided us with Personal Information without their consent can contact us at info@wantlocker.com.
13. LINKS TO OTHER WEBSITES
The Site may include links to third-party websites we do not own or control. We are not responsible for their content, activities, or privacy practices, including how they use your Personal Information. Links provided do not constitute an endorsement of those websites or their products and services. Please refer to the privacy policies of those websites, as they govern the data they collect and use, not this Privacy Policy.
14. SECURITY
The security of your Personal Information is important to us, and we take steps to ensure its safe transmission from your device to our servers. However, no data transmission over the Internet is 100% secure, and you transmit information at your own risk. Once received, we make every effort to secure it on our systems.
If you create an account, it will be password-protected. Do not share your password, as you are responsible for maintaining its secrecy. We will never request your password through unsolicited calls or emails. Always sign out and close your browser when finished, especially on shared or public computers, to prevent unauthorized access to your account.
15. ADDITIONAL INFORMATION OR ASSISTANCE
Do you have a question or concern? We’re here to help you in any way that we can. Feel free to e-mail or write us by mail. Giving you an extraordinary experience is first and foremost in everything we do.
To reach us by email:
info@wantlocker.com
To reach us by regular mail:
Attention: Locker Support Team
601 E. Glenoaks Blvd., #200
Glendale, CA 91207
16. CALIFORNIA USERS
Under California Civil Code Section 1798.83 and the California Consumer Privacy Act (CCPA), California residents may request:
- • A list of categories of Personal Information we have disclosed to third parties for direct marketing purposes.
- • Access to specific pieces of Personal Information we have collected about them.
- • Deletion of their Personal Information, subject to certain exceptions.
To exercise your rights under the CCPA, please contact us at info@wantlocker.com with the subject line "Your California Privacy Rights." We will verify your request by asking you to provide certain information to confirm your identity.
We do not sell your Personal Information as defined under the California Consumer Privacy Act (CCPA). However, we may share certain categories of data with third parties for purposes that could be considered a "sale" under CCPA (e.g., sharing data with advertisers for personalized marketing). If you would like to opt out of such sharing, please contact us at info@wantlocker.com with the subject line "Do Not Sell My Personal Information."
17. COMPLAINTS
If you believe we have not handled your Personal Information in accordance with applicable privacy laws, you may contact us at info@wantlocker.com.
Depending on your location, you may have additional rights under applicable privacy laws:
EEA or UK: You have the right to lodge a complaint with your local data protection authority.
Canada: You can also file a complaint with the Office of the Privacy Commissioner of Canada (OPC) by visiting www.priv.gc.ca or calling 1-800-282-1376.
Australia: You may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) by visiting www.oaic.gov.au or calling 1300 363 992
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